You don't know if it's the database, the deploy, or the downstream service. You're opening dashboards. Grepping logs. Pinging people on Slack.
ArcIn already knows the answer. It identified the root cause in under 60 seconds, in plain English, with the exact commit and service. No PromQL. No war rooms. No SRE escalation.
We used to spend 45 minutes triaging every P1. ArcIn gives us the root cause before we've even joined the bridge call. It's not an assistant — it's faster than our best engineer.
— Director of Platform Engineering, U.S. Federal Agency