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Platform · Capabilities

What users experience.
Correlated with why.

You capture real user sessions and Core Web Vitals — then correlates every frontend slowdown with the backend service causing it.

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No credit card · 30-min demo · Read-only sandbox · No prep required
Trusted by digital experience teams at · AeroMexico · Leading Private Bank · NTT DATA · Mediclinic · Danube Group · ONP · ATN · Abril · Seygen · AeroMexico · Leading Private Bank · NTT DATA · Mediclinic ·
Live — Transaction types, success/error rates, load
100%
Real user sessions captured
40
Global synthetic probe locations
<60s
Frontend issue correlated to backend
Key capabilities

Digital Experience.

👤
Real user monitoring
Session replay, Core Web Vitals, page load timing — all correlated with the backend services causing the degradation.
Every session — not sampled
🔌
Synthetic monitoring
Probes from 40 global locations. Catch regional outages and CDN issues before users do.
🔗
Backend correlation
A 3-second page load is linked to the slow API call, which is linked to the database query, which is linked to the deploy. One causal chain.
📊
Core Web Vitals tracking
LCP, FID, CLS tracked per page, per geography, per user cohort — automatically.
Applicare — Digital Experience⬤ Live
Real Users
1,240
Active sessions · live
LCP p75
1.8s
threshold 2.5s · OK
CLS Score
0.05
Good · all pages
API p99
340ms
checkout · elevated
🧠 ArcIn: LCP spike on /checkout: correlated with checkout-svc API p99 +340ms from deploy #6205. N+1 query in OrderRepository. Fix applied in 380ms.
HTTP & API request intelligence — response times, error rates, top URIs by load
What’s covered

Full Digital Experience coverage.

👤
Real User Monitoring
Full session capture: page views, JS errors, network requests, Core Web Vitals.
🌏
Global Synthetic
40 global probe locations. Uptime, performance, and multi-step transaction monitoring.
🔗
Full-Stack Correlation
Frontend timing linked to backend traces, linked to infrastructure. One view.
📊
Core Web Vitals
LCP, FID, INP, CLS tracked automatically. No code changes required.
🖥
Session Replay
Pixel-perfect session replay with network and console timeline.
🌍
CDN & Third Party
Third-party script impact measured. CDN cache hit rate and edge performance.
For the buying committee

One platform. Three audiences.

For VP Engineering
Ship faster, with confidence
Catch frontend regressions before users notice. Every release correlated with Core Web Vitals, API latency, and conversion rate — in one view.
For Product
See what users actually do
Session replay shows the friction. Funnel attribution shows the drop-off. ArcIn explains the cause — in plain English, not in dashboards.
For Marketing
Protect every campaign
Campaign landings monitored across geographies. CDN drops, third-party script failures, and CLS regressions caught before they cost you the click.
User journey & conversion

From session to revenue. Without guesswork.

📈
Funnel drop-off analysis
Session replay shows where users abandon. ArcIn correlates the drop-off to a slow API call, a broken script, or a failed payment provider — not just “increased exit rate.”
💰
Revenue-tagged sessions
Tag sessions with cart value, plan tier, or customer geography. Surface UX issues that hit your highest-value users first — not just the loudest reporters.
🚀
Release impact monitoring
Every deploy correlated with conversion rate, time-on-page, and bounce. Bad releases caught before they hurt the business — not after the next monthly report.
Privacy & data handling

Trustworthy by default. Auditable by design.

🔒
PII redaction at capture
Credit cards, passwords, and configurable PII patterns are redacted in the browser — before anything reaches Applicare. You control fields, routes, and pages.
🌐
Configurable data residency
Store and process session data in the region of your choice. US, EU, and APAC available. Cross-region transfers are opt-in — not the default.
📑
Consent-aware capture
Integrates with your cookie consent platform. Sessions captured only when the user has accepted analytics consent — no orphaned data, no audit headaches.
Proven in production

Digital experience at scale. Real customers. Real outcomes.

Aerospace · Mexico
AeroMexico
4.5h → 11min
Checkout MTTR cut 96% on digital ticketing. Every user-facing slowdown traced to the backend service causing it — in under 60 seconds.
Banking · Asia
Leading Private Bank
3.2h → 18min
Mobile banking MTTR cut 91% in the first month. Code-level attribution turned hours-long RCA into a single click — protecting digital trust during peak transaction windows.
IT services · Global
NTT DATA
80% ↓
On-call pages reduced 80% after proactive synthetic monitoring + auto-remediation caught regional issues before they reached end users.
See all customer stories →
Common questions

Frequently asked.

Does Applicare DEM work without code changes?+

Yes. A single script tag captures page views, Core Web Vitals, JS errors, network requests, and user interactions automatically. Custom business events can be added with a one-line API call — but the baseline data flows from the moment the script loads.

How does session replay handle sensitive data?+

Sensitive fields are redacted at capture, before data leaves the browser. Default rules cover credit cards, passwords, and common PII patterns. You can extend redaction per field, exclude routes entirely, and configure data residency by region. Consent integrations ensure capture only happens for users who’ve accepted analytics tracking.

What’s the agent overhead on page weight?+

The agent is lightweight and loaded asynchronously, so it never blocks rendering. We monitor our own footprint continuously with the same Core Web Vitals tracking we provide to you — eating our own dog food at every release.

Can I export session data to my warehouse?+

Yes. Raw event streams export to S3, Snowflake, BigQuery, and Databricks. ArcIn queries data natively where you store it — no forced re-ingestion, no vendor lock on storage. Pre-built schemas exist for funnel analysis and conversion attribution.

Does it support SPAs (React, Vue, Angular)?+

Yes. Route changes, virtual page views, and component-level performance are tracked automatically for React, Vue, Angular, Svelte, and Next.js. No framework-specific configuration required — the agent detects the framework and adjusts.

See Digital Experience live on your environment.
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