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Solutions · Synthetic Monitoring

Detect problems
before your users do.

Applicare synthetic monitoring proactively tests your applications, APIs, and business-critical transactions from locations around the globe — catching outages, slowdowns, and broken journeys before they ever reach a customer. Availability isn't something you hope for. It's something you verify, continuously.

100+
Global monitoring locations
24/7
Continuous journey testing
<60s
Failure detection to alert
99.9%
SLA visibility & reporting
Global coverage

Tested from everywhere your users are.

Applicare runs synthetic checks from 100+ points of presence worldwide — so you see exactly what customers experience, region by region, 24/7.

Applicare London · 35ms Frankfurt · 42ms N. Virginia · 28ms Tokyo · 61ms Singapore · 52ms São Paulo · 88ms Sydney · 74ms
The challenge

By the time a dashboard turns red,
your customers already left.

Traditional monitoring tells you something broke after it broke — usually when a customer or an executive reports it. For revenue-critical digital experiences, that's already too late.

🕳️
Hidden outages
A page or region is down for everyone but your infrastructure dashboards stay green — because nothing is actually testing the user's path.
🐌
Slow user experiences
Pages that load a few seconds too slowly quietly erode conversion and trust — long before they ever trip a server-side alert.
🔌
API failures
A single degraded endpoint can break logins, payments, or partner integrations — with no visibility until downstream systems start failing.
🛒
Checkout & transaction failures
A broken step in a multi-page flow can silently block every purchase — directly draining revenue while every component looks "healthy."
📉
SLA breaches
Without continuous, independent verification, you discover you've missed an availability SLA only when the customer sends the report.
🔁
Reactive troubleshooting & alert fatigue
Teams firefight after impact, drowning in low-signal alerts — instead of being warned early, with the failing step already pinpointed.
What is synthetic monitoring

Test every journey — before a real user has to.

Synthetic monitoring runs scripted, simulated user interactions against your apps, APIs, and websites on a continuous schedule — from real browsers in real locations — so you find problems proactively, around the clock.

🖥️
Browser monitoring
A real, scripted browser loads your pages and measures render time, broken assets, and errors. e.g., confirm the homepage paints in under 2s from London, Tokyo & New York.
🔌
API monitoring
Continuously call REST and GraphQL endpoints, validating status, latency, and response content. e.g., verify /login returns 200 with a valid token in <300ms.
📡
Availability monitoring
Lightweight uptime checks from global locations confirm your service is reachable 24/7. e.g., probe checkout.yoursite.com every 30 seconds.
🧭
Multi-step transaction monitoring
Replay full business journeys and alert the instant any step breaks. e.g., login → search → add to cart → checkout, verified end-to-end.
Applicare — Synthetic Checks⬤ Live
Homepage (Browser)
1.4s
12 locations · all OK
Login API
210ms
200 · token valid
Checkout Journey
Step 4 ✕
payment step timing out
Uptime
99.98%
30-day · SLA met
🧠 Insight: Checkout transaction failing at step 4 (payment) from EU locations only — detected 3 min ago, before any customer report. On-call paged.
Key capabilities

Everything you need to guarantee the experience.

📡
Website Availability Monitoring
Continuous uptime checks confirm your sites and services are reachable, worldwide, 24/7.
🔌
API Monitoring
Validate status codes, latency, schema, and content across REST & GraphQL endpoints.
🖥️
Browser User-Journey Testing
Real-browser scripts measure load times, rendering, and front-end errors as users see them.
🧭
Multi-Step Transaction Monitoring
Replay critical flows like checkout and login end-to-end, alerting on any failing step.
🌐
Global Monitoring Locations
Test from 100+ points of presence to catch region-specific outages and latency.
🔔
Intelligent Alerting
Dynamic baselines and noise suppression alert on real failures, with the failing step attached.
📜
SLA Compliance Monitoring
Independent, audit-ready uptime and performance reporting against your SLAs and SLOs.
📊
Performance Analytics
Trend load times and availability over time to catch slow degradation before it bites.
Reference architecture

How Applicare synthetic monitoring works.

🤖
Synthetic Tests
Scripted browser, API & transaction checks on a schedule
🌐
Apps · APIs · Websites
Your business-critical endpoints, tested from global locations
🛰️
Applicare Platform
Results ingested into the observability engine alongside metrics & traces
📊
Analytics & Alerting
Baselines, SLA tracking & intelligent alerts on failures
👩‍💻
Operations Teams
SRE, platform & DevOps act before customers are impacted

Because synthetic results live in the same Applicare platform as your metrics, traces, and logs, a failed test isn't a dead end — ArcIn immediately correlates it with the underlying cause.

Enterprise use cases

Proactive monitoring, measurable outcomes.

E-Commerce
ChallengeIntermittent checkout failures were silently costing revenue — every component looked healthy while customers couldn't pay.
SolutionMulti-step synthetic transaction monitoring replays the full purchase journey every few minutes from key regions.
Business outcomeReduced downtime and an improved customer experience — checkout breaks are caught and fixed before they dent revenue.
Financial Services
ChallengeAPI latency was degrading the digital-banking experience and putting strict availability SLAs at risk.
SolutionContinuous API monitoring validates latency, status, and payloads across critical banking endpoints, 24/7.
Business outcomeImproved SLA compliance and reliability, with audit-ready evidence and early warning before breaches.
SaaS Platform
ChallengeLogin failures and creeping performance degradation surfaced as customer tickets — long after the fact.
SolutionMulti-step browser tests exercise sign-in and core workflows continuously from multiple geographies.
Business outcomeFaster issue detection and reduced MTTR — problems are found and triaged before users feel them.
Why Applicare

More than a checker.
A reliability partner.

Synthetic monitoring is only as valuable as the operating model around it. Applicare brings the strategy, engineering depth, and reliability practices to turn proactive testing into measurable resilience.

🎯
Observability Strategy
We help define the journeys, SLOs, and signals that matter — so monitoring maps to business outcomes, not vanity metrics.
🔌
OpenTelemetry-Native
Synthetic results unify with OTel metrics and traces in one platform — vendor-neutral, no lock-in.
🧭
Synthetic + Real-User Coverage
Proven implementation of browser, API, and transaction tests across complex, business-critical journeys.
🏗️
Platform Engineering Support
Synthetic checks as code, wired into CI/CD and golden paths — reliability built into how teams ship.
🚨
Incident Response Optimization
Runbooks, escalation, and alert tuning so a failed test becomes a calm, fast, repeatable response.
🧠
Operational Intelligence
ArcIn correlation and reliability-engineering best practices turn signals into root cause and action.
Business outcomes

Resilience the business can measure.

Proactive monitoring shows up where it counts — uptime, revenue protected, and faster recovery.

Proactive
Issues caught before users report them
↓ 60%
Reduced MTTR with the failing step pinpointed
↑ SLA
Improved SLA compliance & audit-ready reporting
↑ 99.9%
Increased uptime across digital journeys
↓ Revenue loss
Minimized cost of checkout & outage failures
↑ Velocity
Increased engineering productivity & focus
Better together

A synthetic test failed. ArcIn tells you why.

ArcIn, the AI engine inside Applicare, turns a red synthetic check into a diagnosed incident — instantly connecting the symptom to its root cause.

🔗
Correlates synthetic failures with telemetry
Links the failed test to the exact logs, traces, and metrics from that moment.
🕸️
Maps service dependencies
Shows which downstream service caused the broken step and what else is at risk.
🔄
Connects infrastructure changes to incidents
Ties the failure to the deploy, config change, or scaling event that triggered it.
Accelerates root cause & cuts investigation time
Surfaces the probable cause and likely owner automatically — minutes, not hours.
🚀
Improves operational speed
Turns "a test is red" into "here's what broke, where, and who owns it."
ArcIn — Synthetic Correlation⬤ Live
Failed Synthetic Check
Checkout · Step 4
EU locations · payment timeout
🧠 ArcIn correlation: Step 4 failure maps to payments-api p99 ↑ 340ms, beginning 90s after deploy v2.3.1. Trace shows db.connpool exhaustion.
✓ Recommended action: Roll back deploy v2.3.1 · owner: payments-platform · est. resolution 4 min.
Reactive vs proactive

Stop finding out from your customers.

The difference between traditional monitoring and synthetic monitoring is simple — and it's the difference between damage control and prevention.

⚠️ Reactive monitoring
  • Problems found by users — and on social media
  • Alerts fire after customer impact
  • Revenue is already lost by the time you know
  • War-room triage across disconnected tools
  • SLA breaches discovered when the report lands
  • "Is the site down?" arrives from outside
✅ Synthetic monitoring
  • Problems found before users ever notice
  • Alerts fire before customer impact
  • Issues fixed ahead of revenue loss
  • The failing step is pinpointed automatically
  • SLA risks flagged early, with audit-ready proof
  • You always know first — every region, 24/7
Get started with Applicare

Know before your customers do.

Schedule a synthetic monitoring assessment. We'll map your business-critical journeys, identify the gaps, and stand up proactive checks that catch issues before they cost you customers or revenue.

  • 100+ global locations
  • OpenTelemetry-native
  • SLA-grade reporting
  • AI-driven correlation