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Solutions · Synthetic Monitoring

Detect problems
before your users do.

Applicare synthetic monitoring proactively tests your applications, APIs, and business-critical transactions from locations around the globe — catching outages, slowdowns, and broken journeys before they ever reach a customer. Availability isn't something you hope for. It's something you verify, continuously.

100+
Global monitoring locations
24/7
Continuous journey testing
<60s
Failure detection to alert
99.9%
SLA visibility & reporting
Global coverage

Tested from everywhere your users are.

Applicare runs synthetic checks from 100+ points of presence worldwide — so you see exactly what customers experience, region by region, 24/7.

Applicare London · 35ms Frankfurt · 42ms N. Virginia · 28ms Tokyo · 61ms Singapore · 52ms São Paulo · 88ms Sydney · 74ms
The challenge

By the time a dashboard turns red,
your customers already left.

Traditional monitoring tells you something broke after it broke — usually when a customer or an executive reports it. For revenue-critical digital experiences, that's already too late.

🕳️
Hidden outages
A page or region is down for everyone but your infrastructure dashboards stay green — because nothing is actually testing the user's path.
🐌
Slow user experiences
Pages that load a few seconds too slowly quietly erode conversion and trust — long before they ever trip a server-side alert.
🔌
API failures
A single degraded endpoint can break logins, payments, or partner integrations — with no visibility until downstream systems start failing.
🛒
Checkout & transaction failures
A broken step in a multi-page flow can silently block every purchase — directly draining revenue while every component looks "healthy."
📉
SLA breaches
Without continuous, independent verification, you discover you've missed an availability SLA only when the customer sends the report.
🔁
Reactive troubleshooting & alert fatigue
Teams firefight after impact, drowning in low-signal alerts — instead of being warned early, with the failing step already pinpointed.
What is synthetic monitoring

Test every journey — before a real user has to.

Synthetic monitoring runs scripted, simulated user interactions against your apps, APIs, and websites on a continuous schedule — from real browsers in real locations — so you find problems proactively, around the clock.

🖥️
Browser monitoring
A real, scripted browser loads your pages and measures render time, broken assets, and errors. e.g., confirm the homepage paints in under 2s from London, Tokyo & New York.
🔌
API monitoring
Continuously call REST and GraphQL endpoints, validating status, latency, and response content. e.g., verify /login returns 200 with a valid token in <300ms.
📡
Availability monitoring
Lightweight uptime checks from global locations confirm your service is reachable 24/7. e.g., probe checkout.yoursite.com every 30 seconds.
🧭
Multi-step transaction monitoring
Replay full business journeys and alert the instant any step breaks. e.g., login → search → add to cart → checkout, verified end-to-end.
Applicare — Synthetic Checks⬤ Live
Homepage (Browser)
1.4s
12 locations · all OK
Login API
210ms
200 · token valid
Checkout Journey
Step 4 ✕
payment step timing out
Uptime
99.98%
30-day · SLA met
🧠 Insight: Checkout transaction failing at step 4 (payment) from EU locations only — detected 3 min ago, before any customer report. On-call paged.
Key capabilities

Everything you need to guarantee the experience.

📡
Website Availability Monitoring
Continuous uptime checks confirm your sites and services are reachable, worldwide, 24/7.
🔌
API Monitoring
Validate status codes, latency, schema, and content across REST & GraphQL endpoints.
🖥️
Browser User-Journey Testing
Real-browser scripts measure load times, rendering, and front-end errors as users see them.
🧭
Multi-Step Transaction Monitoring
Replay critical flows like checkout and login end-to-end, alerting on any failing step.
🌐
Global Monitoring Locations
Test from 100+ points of presence to catch region-specific outages and latency.
🔔
Intelligent Alerting
Dynamic baselines and noise suppression alert on real failures, with the failing step attached.
📜
SLA Compliance Monitoring
Independent, audit-ready uptime and performance reporting against your SLAs and SLOs.
📊
Performance Analytics
Trend load times and availability over time to catch slow degradation before it bites.
See it in Applicare

Watch synthetic monitors in action.

Scheduled monitor results, SLA outcomes for each execution, a transaction trace down to method calls and SQL, and how a monitor with failure and SLA alerts is set up.

Reference architecture

How Applicare synthetic monitoring works.

🤖
Synthetic Tests
Scripted browser, API & transaction checks on a schedule
→
🌐
Apps · APIs · Websites
Your business-critical endpoints, tested from global locations
→
🛰️
Applicare Platform
Results ingested into the observability engine alongside metrics & traces
→
📊
Analytics & Alerting
Baselines, SLA tracking & intelligent alerts on failures
→
👩‍💻
Operations Teams
SRE, platform & DevOps act before customers are impacted

Because synthetic results live in the same Applicare platform as your metrics, traces, and logs, a failed test isn't a dead end — ArcIn immediately correlates it with the underlying cause.

Enterprise use cases

Proactive monitoring, measurable outcomes.

E-Commerce
ChallengeIntermittent checkout failures were silently costing revenue — every component looked healthy while customers couldn't pay.
SolutionMulti-step synthetic transaction monitoring replays the full purchase journey every few minutes from key regions.
Business outcomeReduced downtime and an improved customer experience — checkout breaks are caught and fixed before they dent revenue.
Financial Services
ChallengeAPI latency was degrading the digital-banking experience and putting strict availability SLAs at risk.
SolutionContinuous API monitoring validates latency, status, and payloads across critical banking endpoints, 24/7.
Business outcomeImproved SLA compliance and reliability, with audit-ready evidence and early warning before breaches.
SaaS Platform
ChallengeLogin failures and creeping performance degradation surfaced as customer tickets — long after the fact.
SolutionMulti-step browser tests exercise sign-in and core workflows continuously from multiple geographies.
Business outcomeFaster issue detection and reduced MTTR — problems are found and triaged before users feel them.
Why Applicare

More than a checker.
A reliability partner.

Synthetic monitoring is only as valuable as the operating model around it. Applicare brings the strategy, engineering depth, and reliability practices to turn proactive testing into measurable resilience.

🎯
Observability Strategy
We help define the journeys, SLOs, and signals that matter — so monitoring maps to business outcomes, not vanity metrics.
🔌
OpenTelemetry-Native
Synthetic results unify with OTel metrics and traces in one platform — vendor-neutral, no lock-in.
🧭
Synthetic + Real-User Coverage
Proven implementation of browser, API, and transaction tests across complex, business-critical journeys.
🏗️
Platform Engineering Support
Synthetic checks as code, wired into CI/CD and golden paths — reliability built into how teams ship.
🚨
Incident Response Optimization
Runbooks, escalation, and alert tuning so a failed test becomes a calm, fast, repeatable response.
🧠
Operational Intelligence
ArcIn correlation and reliability-engineering best practices turn signals into root cause and action.
Business outcomes

Resilience the business can measure.

Proactive monitoring shows up where it counts — uptime, revenue protected, and faster recovery.

Proactive
Issues caught before users report them
↓ 60%
Reduced MTTR with the failing step pinpointed
↑ SLA
Improved SLA compliance & audit-ready reporting
↑ 99.9%
Increased uptime across digital journeys
↓ Revenue loss
Minimized cost of checkout & outage failures
↑ Velocity
Increased engineering productivity & focus
Better together

A synthetic test failed. ArcIn tells you why.

ArcIn, the AI engine inside Applicare, turns a red synthetic check into a diagnosed incident — instantly connecting the symptom to its root cause.

🔗
Correlates synthetic failures with telemetry
Links the failed test to the exact logs, traces, and metrics from that moment.
🕸️
Maps service dependencies
Shows which downstream service caused the broken step and what else is at risk.
🔄
Connects infrastructure changes to incidents
Ties the failure to the deploy, config change, or scaling event that triggered it.
⚡
Accelerates root cause & cuts investigation time
Surfaces the probable cause and likely owner automatically — minutes, not hours.
🚀
Improves operational speed
Turns "a test is red" into "here's what broke, where, and who owns it."
ArcIn — Synthetic Correlation⬤ Live
Failed Synthetic Check
Checkout · Step 4
EU locations · payment timeout
🧠 ArcIn correlation: Step 4 failure maps to payments-api p99 ↑ 340ms, beginning 90s after deploy v2.3.1. Trace shows db.connpool exhaustion.
✓ Recommended action: Roll back deploy v2.3.1 · owner: payments-platform · est. resolution 4 min.
Reactive vs proactive

Stop finding out from your customers.

The difference between traditional monitoring and synthetic monitoring is simple — and it's the difference between damage control and prevention.

⚠️ Reactive monitoring
  • Problems found by users — and on social media
  • Alerts fire after customer impact
  • Revenue is already lost by the time you know
  • War-room triage across disconnected tools
  • SLA breaches discovered when the report lands
  • "Is the site down?" arrives from outside
✅ Synthetic monitoring
  • Problems found before users ever notice
  • Alerts fire before customer impact
  • Issues fixed ahead of revenue loss
  • The failing step is pinpointed automatically
  • SLA risks flagged early, with audit-ready proof
  • You always know first — every region, 24/7
Get started with Applicare

Know before your customers do.

Schedule a synthetic monitoring assessment. We'll map your business-critical journeys, identify the gaps, and stand up proactive checks that catch issues before they cost you customers or revenue.

  • 100+ global locations
  • OpenTelemetry-native
  • SLA-grade reporting
  • AI-driven correlation