One causal graph replaced five monitoring tools.
Bank of Muscat unified core banking, digital channels, cards, payment systems, and underlying databases with Applicare’s causal entity graph — giving operations teams faster root-cause visibility during critical peak periods.
Applicare sees the entire chain, not just individual components.
The real change is that we stopped arguing about whose component was at fault. Applicare shows the whole chain — app, transaction, and the query underneath — and tells us exactly where it broke. On the last salary-day peak we caught a database lock before it ever reached customers.
Banking systems don’t have a maintenance window. Applicare helps teams understand the entire service chain when availability matters most.
Discover how Applicare can connect applications, transactions, databases, and infrastructure to help your team identify root causes faster.