Resources

Blog, news &
updates.

Engineering deep dives, product news, release notes, and on-demand webinars from the Applicare team.

Latest from the Blog
Product News & Release Notes
New
ArcIn v3.2 — multi-turn incident investigation with memory across 10 conversation turns
Mar 20
Update
IntelliTune: 14 new remediation patterns for AWS Aurora, RDS Proxy, and EKS Fargate
Mar 17
New
Digital Experience Monitoring GA — real user monitoring + synthetic from 40 global locations
Mar 14
Fix
Entity graph: resolved edge case where services with identical names across namespaces merged incorrectly
Mar 12
Update
OpenTelemetry collector distribution v0.98 — OTLP/HTTP compression improvements
Mar 10
New
ServiceNow bi-directional integration: ArcIn root cause auto-populates incident records in real time
Mar 7
Update
SAP HANA monitoring: memory utilisation forecasting with 7-day look-ahead model
Mar 5
Fix
Distributed tracing: tail-based sampling now correctly retains 100% of error traces
Mar 3
New
continuous compliance monitoring — audit evidence package for DoD contractors
Feb 28
Update
VMware: vSAN performance correlation with application-layer metrics now in entity graph
Feb 25
New
Red Hat OpenShift platform monitoring GA — cluster operators, etcd, and workload correlation
Feb 20
Fix
ArcIn: improved causal chain traversal for services with cyclic dependency patterns
Feb 18
⚡

Q2 onboarding cohort closes May 31 — 6 spots remaining

Each cohort includes a dedicated onboarding engineer for 30 days. Once full, next intake is Q3.

Pricing

Deploy today.
See everything tomorrow.

One agent. Full coverage. ArcIn starts identifying issues within the first hour. No credit card required to start.

Starter
Free / 14 days
Full platform trial. Every feature. Zero limits. For teams ready to see what Applicare can do.
  • All four engines — Entity Graph, ArcIn, IntelliTune, IntelliSense
  • Up to 5 team members
  • 100 services / hosts
  • ArcIn AI — unlimited queries
  • IntelliTune — 200+ remediation patterns
  • 14 days of data retention
  • Dedicated onboarding engineer
  • SLA guarantees
  • SSO / SAML
Most popular
Professional
Custom / month
For engineering teams serious about MTTR reduction. Priced per monitored host — scales with your environment.
  • Everything in Starter — unlimited
  • Unlimited team members
  • Unlimited services / hosts
  • 1 year data retention
  • SSO / SAML / SCIM
  • Custom IntelliTune policies
  • Dedicated customer success engineer
  • 99.9% SLA + 4hr support response
  • Slack / Teams / PagerDuty integration
Enterprise
Custom / year
For regulated industries, federal teams, and organisations with complex multi-cloud, SAP, or on-premises requirements.
  • Everything in Professional
  • Federal-grade environment
  • compliance package
  • On-demand audit evidence packages
  • ACE professional services
  • Custom SLA (up to 99.99%)
  • Dedicated TAM + executive sponsor
  • Air-gap / on-premises deployment
  • Custom data residency
  • Volume discounts from 500 hosts

All plans include the full Applicare agent, unlimited ArcIn queries during trial, and a dedicated onboarding engineer. No surprise overages.

90-Day MTTR Guarantee • Next cohort: May 31
50% MTTR reduction in 90 days or full refund. No questions, no conditions, no lawyers.