Alert Configuration

Alerts in Applicare can be static thresholds, adaptive baselines (via IntelliSense), or composite conditions. This guide covers creating a condition, setting severity, and routing notifications.

Creating an alert#

From any metric, choose Create alert. Pick the condition type:

• Threshold: fixed value, e.g. disk > 90%.
• Baseline: deviation from the learned norm — best for latency, throughput, error rate.
• Composite: combine conditions (e.g. error rate up and latency up).

Severity & de-duplication#

Assign a severity (info / warning / critical) and an evaluation window to avoid flapping. Related alerts on connected entities are automatically grouped so a single root cause doesn't page ten people ten times.

Notification channels#

Route by severity and tag to email, Slack, PagerDuty, ServiceNow, or a webhook. Configure channels once and reuse them across alerts.

severity: critical
match:   team:payments
notify:  [ slack:#payments-oncall, pagerduty:payments ]

See Slack · Jira · Prometheus and Webhooks for channel setup.